Shipment

At DermaLab, we do our utmost to process and deliver your orders quickly and efficiently. Please read our shipping policy below for more information on how we handle the shipping of your orders.

1. Order Processing & Processing Time: Orders are typically processed and shipped within 1-2 business days after payment is received. Processing and shipping take place on business days (Monday to Friday), excluding public holidays.

2. Shipping Methods and Costs: We offer the best shipping option depending on your location and the nature of the order. Shipping costs depend on the destination of the order and are clearly displayed during the checkout process before you finalize the order.

3. Delivery Times: Estimated delivery time depends on the destination. Within Belgium and the Netherlands, delivery typically takes 1-3 business days. For international deliveries, delivery time may vary from 5-15 business days, depending on the destination and local customs procedures.

4. Shipping Confirmation and Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment with the tracking information provided. Please note that it may take some time for tracking information to become available.